MA Thesis project
Mentors: Claire Reymond, Jinsu Ahn, Arno Schubbach
FHNW Academy of Art and Design
Scenario Bank
As part of the development process, I collected a wide range of real-life situations that often lead to misunderstandings or require cultural interpretation.
These cases were taken from personal experience, observations, and stories shared by other people. I then structured them into short scenarios that can be used in the app. Each scenario is designed to have an open ending, encouraging users to respond from the perspective of their own culture and contribute to a living archive of human experience.
1. Everyday Life
- The Elevator Silence
You enter an elevator with a stranger. In your culture, small talk is common, but the other person avoids eye contact. - The Coffee Invitation
A colleague invites you for coffee after work. You’re unsure if it’s casual or formal. - The Unexpected Gift
Someone gives you a small present for no reason. How do you respond? - Waiting in Line
People are cutting the line at a café. Is this acceptable in your culture? - Dinner Etiquette
At a shared dinner, some people eat before everyone is served.
2. Study & Work
- Silent Team Member
In a group project, one member rarely speaks. How do you interpret their silence? - Direct Feedback
Your supervisor gives blunt feedback in front of others. - Turn-Taking in Meetings
People often interrupt during brainstorming. Is that engagement or rudeness? - Written vs. Spoken Communication
A teammate prefers emails, but you prefer quick chats. - Formality of Address
Do you address professors/managers by first name or ...?
3. Social Interactions
- Lateness to a Meeting
Someone arrives 15 minutes late without apologizing. - Touch in Conversation
A colleague touches your arm while speaking. Is it friendly or too personal? - Jokes and Humor
You make a joke, but no one laughs — or people look uncomfortable. - Refusing an Invitation
How to decline politely without offending? - Inviting Strangers
A friend brings someone you don’t know to a private gathering.
4. Conflicts or Tension
- Public Criticism
Your work is criticized openly in a meeting. - Rules and Flexibility
Someone suggests skipping a small rule “because everyone does it.” - Loud Conversations
People talk loudly in public spaces. - Sharing Resources
In a shared office, someone uses your personal items without asking. - Differing Opinions
You disagree with a professor or manager — do you voice it directly?
5. Cultural & Traditional Contexts
- Religious Holidays
Someone wishes you a holiday greeting from a tradition you don’t follow. - Food Restrictions
You bring food to share, but later find out someone can’t eat it due to religion or culture. - Greeting Styles
Do you shake hands, hug, bow, or wave? - Gift-Giving Customs
Is it polite to open a gift immediately or wait until later? - Dress Codes
You wear casual clothes to an event, but everyone else is dressed formally.
6. Ambiguous Situations
- Mixed Messages
Someone says “maybe” — is it a polite “no” or genuine uncertainty? - Indirect Requests
A roommate says “It’s a bit cold here” — do you close the window or just acknowledge? - Personal Questions
You’re asked about your salary, marital status, or religion. - Silence in Conversation
Is silence comfortable or awkward in your culture? - Sharing Opinions on Sensitive Topics
Someone brings up politics or social issues at a casual dinner.